FAQ
Product
All of our mini and medium sized toys, which come equipped with a voicebox, are pre-recorded with the mantras respective to the deity. Click here to listen to the mantras.
However, our latest edition of the large (mega) sized plush toys do not play any music or mantras.
Our toys come with activation strip, designed to help extend the battery lifetime. When you receive the toy, open the velcro, and look for a small plastic strip tucked inside the plastic voicebox. Gently pull it out to remove it. This will activate the batteries, thus turning on the voicebox. For a full demonstration of these steps, watch this video.
Yes. Although the standard voicebox, which comes with pre-recorded mantras cannot be overwritten, you do have the option to purchase our Bluetooth Speaker.
With this portable Bluetooth Speaker, you can easily replace your existing voicebox to play any audio file of your choice.
First, remove the entire voicebox from the toy. Next, place the toy inside a mesh laundry bag (like this one!), or a pillowcase and enclose it properly. Wash the toy on a gentle/delicate cycle, using minimal baby detergent. Keep the toy inside the laundry bag as you dry it on gentle in the drying machine.
Click here to watch a demo of our suggested care instructions.
Each time you squeeze the toy's belly, it will play only one mantra. The toy will play a new mantra each time you squeeze the belly, until it ends the loop.
However, with the purchase of our Bluetooth Speaker, you do have the option to play any audio file of your choice by connecting it to a smart device and letting it play as per your preferences.
Our products are designed in the USA and were previously manufactured in China. In late 2021, we moved our entire manufacturing to India for our plush toys and books.
Open the velcro in the backside of the toy. Remove the plastic voicebox and unscrew it. Remove the batteries and replace them with AG13 or LR44. Screw the batteries back in the voicebox and secure it inside the toy again, and close the velcro.
Shipping
We have shipped to over 35 countries and look forward delivering smiles to even more. If you do not see your country listed on the Shipping page, during the checkout process, please email us at support@moditoys.com so we can assist.
All orders are shipped from either our office in New Jersey, USA or from Delhi, India. As a result, we are able to offer flat shipping rates for Canada: $18 USD for all orders below $140, and free shipping on all other orders.
We also offer free shipping on all orders shipping to India, with no minimum order requirements.
Please refer to our shipping policy page for all info regarding customs.
If your country is not listed, please email us at support@moditoys.com with your mailing address and we will get back to you with a quote or additional information on authorized resellers for your country.
Although we do not have a storefront, our products are available at these locations. If you are based in New Jersey, you can select "Pick Up" on the Checkout page to pick up the order from our office in Edison, New Jersey.
We currently offer free shipping to Canada for all orders over $140 USD.
We are actively working with local distributors to make shipping more affordable for orders outside the USA. In the meantime, since we're shipping all orders from the USA, international orders are charged at a higher rate by courier services. However, using a reliable courier service provider enables us to accurately track our shipments and offer timely delivery. Please note that ALL of our rates are per order and not per item - to reduce your shipping cost per item, we encourage all customers to place orders with friends & family!
Yes, a limited set of our products are available on Amazon US, Amazon India, Etsy, Walmart and Maisonette. Note, personalization is only available through our website.
Website
At the top right corner of our site, you can choose your currency from the drop down menu. If your currency is not listed, please email us at admin@moditoys.com.
While we use the currency converter tool on our website to allow customers to shop in their local currency, this should only be used as an estimate. All transactions are processed in USD at current exchange rate at checkout.
Marketing
Yes, please sign up here if you are interested in becoming an affiliate partner. We will review your application and approve it if there is a good fit between your audience and our brand.